Returns & Exchanges
At NextPagee, we strive to ensure that every order meets your expectations. However, if you receive a damaged or incorrect item, we’re here to help.
Eligibility for Returns
You may request a return or exchange if:
- You received the wrong book
- The book arrived damaged or defective
Return Window
All return requests must be made within 3 days of delivery.
Conditions
- The item must be unused and in its original condition
- Proof of purchase (order confirmation) is required
Non-Returnable Items
- Books purchased on sale or discount (unless damaged or incorrect)
- Change of mind after purchase
Process
To initiate a return, contact us at:
Email: support@nextpagee.com
Include your order number and clear images of the issue.
Refunds
Once approved, refunds will be processed within 5–7 working days via your original payment method or bank transfer.